Question 1

What are the shipping options?

Accepted Answer

At this point in time DimSum by TG is only able to offer ground delivery, this usually takes 5-7 days after payment and packagaing has been processed. Shipping will only take place on weekdays and not on the weekends.

Question 2

What do I do if I received a defective order?

Accepted Answer

We at DimSum by TG take great care in the packaging of our products, but if you do receive a defective product we would require you to mail back the product, and after assessing the return product a refund will be processed straight away.

Question 3

How do I contact your company if my question isn’t answered here?

Accepted Answer

The most easiest and effecient way to contact is is through email (tg@d1msum.com), where we aim to reply back within 48 hours.

DS

FAQ

Preguntas más frecuentes

What are the shipping options?

What do I do if I received a defective order?

How do I contact your company if my question isn’t answered here?